1. Introduction
At Atalmina, operated by JSR Corporacion, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website atalmina.com or contact us in relation to our luxury residential properties on the Costa del Sol.
By accessing our website or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.
2. Data controller
The data controller responsible for your personal data is:
3. Information we collect
We may collect the following categories of personal information:
- Contact information — your name, email address, phone number, and country of residence, provided when you fill out a contact or reservation form.
- Inquiry details — your questions, apartment preferences, budget range, and timeline when you express interest in our properties.
- Technical data — IP address, browser type, device information, pages visited, and session duration collected automatically when you browse our website.
- Cookie data — data collected through cookies and similar tracking technologies (see Section 7).
We do not knowingly collect personal data from individuals under the age of 18.
4. How we use your information
We use your personal data for the following purposes:
- To respond to your inquiries and provide information about available apartments and pricing.
- To process apartment reservations and manage the sales process.
- To send you relevant updates about availability, promotions, or project developments, where you have given consent.
- To improve our website, services, and user experience.
- To comply with legal and regulatory obligations applicable in Spain and the European Union.
5. Legal basis for processing
Under the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:
- Consent — when you voluntarily submit a contact form or sign up for communications.
- Contractual necessity — when processing is necessary to take steps prior to entering into a sales agreement.
- Legitimate interests — to maintain and improve our website, and to respond to general business inquiries.
- Legal obligation — where we are required to process data to comply with applicable law.
6. Sharing your information
We do not sell, trade, or rent your personal data to third parties. We may share your information with:
- Service providers — trusted third parties who assist us in operating our website and conducting our business (e.g., website hosting, CRM, email services), under strict data processing agreements.
- Legal authorities — where required by Spanish law, EU regulation, or a valid legal process.
- Professional advisors — lawyers, notaries, or financial advisors involved in a property transaction, where necessary.
Any third party with whom we share your data is contractually required to process it only for the purposes defined and in accordance with GDPR.
7. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. These may include:
- Essential cookies — required for the website to function properly.
- Analytics cookies — help us understand how visitors interact with the site (e.g., Google Analytics).
- Marketing cookies — used to deliver relevant promotions or retargeted advertising, with your consent.
You may manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.
8. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general:
- Inquiry and contact data is retained for up to 3 years from your last interaction, unless a sales process is initiated.
- Data related to a property reservation or purchase is retained for the duration required by Spanish civil and tax law.
- Technical and cookie data is retained in accordance with our analytics provider settings.
9. Your rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to request correction of inaccurate or incomplete data.
- Right to erasure — to request deletion of your data, subject to legal retention requirements.
- Right to restriction — to request that we limit how we process your data.
- Right to object — to object to processing based on legitimate interests or for direct marketing purposes.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to withdraw consent — at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at ignacio.martinez@jsrcorporacion.com. We will respond within 30 days. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
10. International transfers
Your data is primarily processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V, such as Standard Contractual Clauses approved by the European Commission.
11. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
